Terms of Service

1.1 User

Any individual or entity accessing or using the Services.

1.2 Services

All coaching, consulting, educational programs, digital content, subscriptions, memberships, courses, and related services provided by ForPro.

1.3 Platform

Includes:

• https://forpro.club
• https://hub.forpro.club

1.4 Content

All materials including videos, analysis, documents, courses, training materials, and digital resources.

ForPro operates through multiple affiliated legal entities within the European Union. The applicable entity acts as the contracting entity, merchant of record for the respective Services, billing entity, and data controller depending on the specific Service purchased. For the purposes of GDPR, the applicable entity acts as the data controller for personal data processed in connection with its respective Services and acts as the contracting entity for its respective contractual relationship.

The applicable entity is determined by the Service-Based Entity Allocation Principle defined in Section 2.3 below.

2.1 ForPro OÜ (Estonia)

ForPro OÜ acts as the merchant of record for transactions related to its assigned Services under the Service-Based Entity Allocation Principle defined in Section 2.3.

This includes business-to-business (B2B) services purchased by companies, agencies, teams, and other professional organizations.

Such services may include coaching, consulting, performance analysis, and other educational or advisory services provided under commercial agreements.

ForPro OÜ is the data controller for personal data processed in relation to these Services.

2.2 EdTech Consulting s. r. o. (Slovakia)

EdTech Consulting s. r. o. acts as the merchant of record for transactions related to its assigned Services under the Service-Based Entity Allocation Principle defined in Section 2.3.

This includes business-to-consumer (B2C) services purchased by individual customers, including coaching, consulting, digital educational products, subscription services, and membership-based access to the ForPro Hub and related content.

EdTech Consulting s. r. o. is the data controller for personal data processed in relation to these Services.

2.3 Service-Based Entity Allocation Principle

The applicable entity is determined automatically at the time of purchase based on:

• the nature of the customer (B2B or B2C), and
• the type of Service purchased.

Each entity acts as the contracting entity, merchant of record for the respective Services, and data controller for the personal data processed in connection with those Services.

The applicable entity will be clearly identified to the User prior to completing any purchase. The legal name of the contracting entity and its registered address will be displayed on the checkout page before payment confirmation. This entity will appear as the merchant of record on the User's payment statement.

To use the Services, Users must be at least 16 years of age, or the minimum legal age required in their jurisdiction, and have legal capacity to enter into binding agreements.

4.1 Overview

ForPro provides digital and educational services for football players and professionals. Services are delivered live (video calls, sessions), online (platform access), or asynchronously (recorded content).

4.2 ForPro Hub — subscription access

ForPro Hub is a digital membership platform providing access to educational content, training materials, and community features.

Subscriptions are available as monthly or annual plans. Access is granted for the duration of an active and paid subscription period.

We reserve the right to modify, improve, or update membership content at any time. In the event of material reduction in content, active subscribers will be notified in accordance with Section 19 and will have the right to cancel without penalty within 30 days of such notification.

Subscribers will receive an email reminder at least 7 days before each upcoming renewal. The reminder will include the renewal date, amount to be charged, and instructions for cancellation. For annual subscriptions, a reminder will be sent at least 30 days before renewal.

4.3 One-time purchases — courses and digital content

Certain Services available through ForPro Hub, including individual courses and digital educational materials, may be offered as one-time purchases separate from a subscription.

One-time purchases grant the User a non-transferable, non-exclusive, personal licence to access the purchased content for as long as the relevant content remains available on the platform. In the event that purchased content is permanently removed from the platform, affected Users will be notified at least 30 days in advance. Users who have held access for less than 12 months from the date of purchase will be offered either access to comparable alternative content of equal or greater value, or a pro-rata refund based on the unused portion of a 12-month access period. Users who have held access for 12 months or more are not entitled to a refund, as the content is considered to have been fully available for a reasonable period of use.

One-time purchases are not subject to recurring billing. No subscription is created and no automatic renewal occurs. All one-time purchases are final and non-refundable once access has been granted, in accordance with the Refund & Cancellation Policy.

4.4 Individual coaching sessions

ForPro offers individual coaching sessions for football players on a per-session basis. Each session is booked and paid for individually unless otherwise agreed in writing. Sessions may be delivered online via video call or through other agreed means of communication.

Scheduling, rescheduling, and cancellation of individual sessions are subject to the conditions set out in the Refund & Cancellation Policy. Sessions cancelled by the User at least 48 hours in advance may be rescheduled within 6 months of the original booking date.

The User acknowledges that coaching outcomes depend on individual effort, physical condition, and other factors outside ForPro's control. ForPro does not guarantee specific performance results.

4.5 Digital supply & withdrawal acknowledgment

Under EU consumer law (Directive 2011/83/EU), the User has the right to withdraw from this contract within 14 days without giving any reason.

However, by purchasing a digital product or Service and requesting immediate access, the User expressly consents to the immediate supply of digital content before the expiry of the withdrawal period. The User acknowledges that the right of withdrawal will be lost once access has been granted and performance of the contract has begun.

Access is granted immediately after payment, which constitutes full performance of the contract by ForPro.

Payments, subscriptions, and billing may be processed via Stripe or other authorized payment providers acting on behalf of the applicable ForPro entity.

All prices are displayed in EUR or USD, as indicated at the time of purchase. ForPro reserves the right to change prices with prior notice to active subscribers in accordance with Section 19.

Prices displayed may or may not include VAT depending on the User's country of residence. Where applicable, VAT will be calculated and displayed at checkout prior to payment confirmation.

The currency applicable to each transaction is determined at the time of purchase and confirmed on the checkout page. ForPro is not responsible for any currency conversion fees or exchange rate differences applied by the User's bank or payment provider.

By providing payment details, the User authorizes recurring or one-time charges according to the selected Service plan.

The User acknowledges responsibility for maintaining valid payment information for active subscriptions.

Users may cancel their subscription at any time via their account settings or by contacting support.

Cancellation becomes effective at the end of the current billing period. Access to the Services remains active until that date.

No further charges will be made after the current billing period ends.

Cancellation does not entitle the User to a refund for any fees already paid, unless required by applicable mandatory law.

Cancellation of individual coaching sessions is governed by the conditions set out in the Refund & Cancellation Policy. One-time purchases cannot be cancelled once access has been granted.

All payments for Services are generally non-refundable, including but not limited to subscriptions, digital products, coaching, and access to membership content.

Refunds are only provided in exceptional cases at our reasonable discretion, including:

• duplicate or accidental payments;
• verified technical billing errors;
• failure to provide access due to technical issues attributable to ForPro;
• other exceptional circumstances determined by ForPro;
• provided such determinations are made in good faith and in accordance with applicable law.

Where a refund is granted, it will be processed within 5–10 business days and returned to the original payment method used at the time of purchase.

This Policy does not limit any mandatory rights of the User under applicable law.

If the User has any concerns regarding a payment or charge, we encourage them to contact ForPro support at hello@forpro.club before initiating a chargeback or payment dispute. In most cases, billing issues can be resolved quickly and without the need for a formal dispute process.

If a chargeback is initiated, ForPro may provide the relevant payment provider or financial institution with supporting documentation, including transaction records, access logs, service delivery confirmations, and communication history, for the purposes of dispute resolution.

The User acknowledges that records of digital access, session delivery, and platform usage may be used as evidence of service delivery in payment disputes.

ForPro reserves the right to suspend access to Services during the pendency of an unresolved chargeback, where permitted by applicable law.

Users agree not to:

• copy, redistribute, or resell Content
• share login access with third parties
• reverse engineer or extract platform materials
• misuse Services or disrupt platform operations
• use Content for commercial redistribution

Violation of any of the above obligations may result in immediate suspension or termination of access to the Services in accordance with Section 17.

All Content, branding, materials, and educational resources are the exclusive property of ForPro or its licensors.

No ownership rights are transferred to Users.

Users receive a limited, non-exclusive, non-transferable license for personal educational use only.

All video clips and match-related footage used within ForPro Services are incorporated solely for educational, analytical, and coaching commentary purposes. Such materials constitute a minor and incidental part of the overall educational content and are used strictly to illustrate tactical, technical, or analytical points made by ForPro coaches and instructors.

ForPro does not claim ownership over any third-party broadcast footage, match recordings, or related audiovisual content. All rights in such materials remain with their respective rights holders.

Access to video materials is restricted to registered Users within a closed, non-public platform environment. Users are expressly prohibited from downloading, reproducing, redistributing, or otherwise making such materials available to third parties.

ForPro acknowledges the rights of content owners and will respond promptly to any legitimate rights holder notification by removing or restricting access to the relevant material.

Users who reproduce or redistribute any video content accessed through the platform do so at their own liability and indemnify ForPro against any claims arising from such unauthorised use.

ForPro respects the intellectual property rights of third parties. If you believe that any content available through our platform infringes your copyright or other intellectual property rights, please contact us at:

Your notification should include: identification of the copyrighted work, identification of the specific material on our platform, your contact information, and a statement that you have a good faith belief that the use is not authorised.

ForPro will review all legitimate notifications and take appropriate action, which may include removal of or restricted access to the relevant content, within a reasonable timeframe.

ForPro may participate in affiliate or referral programs.

We may receive commissions for recommending third-party services.

We do not sell User data.

Third-party services are governed by their own terms and privacy policies.

The Services may integrate or rely on third-party providers including:

• Stripe (payments)
• Circle (community / membership infrastructure)
• Google Analytics (analytics and traffic measurement)
• Hotjar (behavioural analytics and session recording)
• Microsoft Clarity (behavioural analytics and session recording)
• Meta (advertising and retargeting)
• LinkedIn (advertising and retargeting)
• hosting and infrastructure providers

We are not liable for the acts or omissions of third-party service providers. Users are encouraged to review the terms and privacy policies of any third-party services they access through our platform.

Services are provided on an "as is" and "as available" basis.

We do not guarantee:

• specific performance outcomes
• uninterrupted access
• error-free operation

Football performance results depend on individual effort and external factors.

Total liability shall not exceed the total amount paid by the User for Services in the three (3) months preceding the claim.

This limitation does not apply where prohibited by mandatory consumer protection law, including but not limited to cases involving death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

We reserve the right to suspend or terminate access if:

• Terms are violated
• fraudulent activity is detected
• misuse of Content occurs
• legal compliance requires it

Where access is terminated by ForPro other than for breach of these Terms, the User will be entitled to a pro-rata refund of any prepaid fees for the unused portion of the current billing period.

Personal data is processed in accordance with our Privacy Policy and applicable GDPR regulations.

We may update these Terms at any time.

We will notify active subscribers of material changes by email at least 14 days before they take effect. Continued use of Services after the effective date constitutes acceptance of the revised Terms.

These Terms are governed by the laws of Estonia in respect of Services provided by ForPro OÜ, and by the laws of Slovakia in respect of Services provided by EdTech Consulting s. r. o., as determined by the contracting entity identified at the time of purchase.

For disputes with consumers, the mandatory jurisdiction rules of the User's country of residence apply and are not affected by this clause. The User may also access the EU Online Dispute Resolution platform at: ec.europa.eu/consumers/odr.

For any questions: